PSI is a leading Contract Research Organization with more than 25 years in the industry, offering a perfect balance between stability and innovation to both clients and employees. We focus on delivering quality and on-time services across a variety of therapeutic indications.
We are looking for professional, qualified, and enthusiastic candidates to take up a full-time position of Technical Support to provide daily IT support for our office in Ra'anana.
Office-based in Ra'anana
The scope of responsibilities will include:
- Troubleshooting and diagnosing laptop computer systems and peripheral equipment problems
- IT support operations, including but not limited to receiving and tracking user requests, assigning priority and responsible persons, resolving requests and users’ notification
- Installation, configuration, maintenance and upgrades of desktop computer systems and peripherals (e.g., network cards, printers, modems, mice, add-in boards, copiers, etc.)
- Asset management of desktop computer systems (hardware and software inventories, licensing, systems decommissioning, etc.)
- Documentation of system problems and resolutions
- Assistance with providing basic IT training
- Related experience in systems administration
- Knowledge of basic systems administration tools and processes
- Knowledge of MS Windows and MS Office
- Experience with basic security concepts
- College or University Degree in Computer Science or a related field is desirable
- Full working proficiency in English and Hebrew
- Ability to plan, multitask and work in a dynamic team environment
- Communication, collaboration, and problem-solving skills
>Please provide your CV in English
Additional Information
We offer:
- Excellent and flexible working conditions
- Extensive training and friendly, collegial team
- Competitive salary and benefits package
- Opportunities for personal and professional growth
Make the right call and take your career to a whole new level. Join the company that focuses on its people and invests in their professional development and success.
>To learn more about PSI CRO click here: Recruitment Brochure 2023 (turtl.co)
