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· Understands the company’s objectives and standards, values and culture of the company applying them on the job daily.
· Adheres to the hotel’s policy relating to fire, hygiene, health and safety.
· Achieves customers’ expectations and performance targets of the department.
· Holds an impeccable personal grooming as per The Meydan Hotel Standards
· Welcomes the guests/clients to the SPA and engage them in conversation to determine the services that they need
· Interviews the guests/clients to determine of an illnesses or medical conditions that they may have which will keep them from taking proper benefit from massage treatments
· Takes notes regarding each guest’s/client’s medical history and ensure that appropriate precautions are taken so that the condition is not aggravated
· Provides guests/clients with knowledge of different types of available massages and suggest appropriate massage therapies for individual needs
· Explains massage procedure and provide information about oils and creams used during massage
· Ensures that guest/client is asked if he/she is possibly allergic to any SPA products
· Performs professional services according to standards with attention to detail and in a prompt timely manner.
· Advises guests of SPA service programs, treatments and products available at the SPA.
· Assists in promoting SPA & body care products to guests and offer full product knowledge.
· Ensures all treatment rooms are fully set up before beginning a treatment according to standards and procedures.
Job Type: Full-time
