Required communication Hindi candidates only apply.
Hiring Customer Support , Fresher get 20k experience get 35k
Perungudi, Velachery, Karapaakam Candidate more preference
1.hiring Domestic voice process hindi required/ degree mandatory/ fresher eligible/ fresher get salary 20k to maximum 35k location Chennai/ contact person SreeBalan 9585022513
Responsibilities
Customer Service Responsibilities list:
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Requirements and skills
- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ₹17,000.00 - ₹37,584.01 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
- Morning shift
- Rotational shift
Supplemental pay types:
- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
Ability to commute/relocate:
- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Preferred)
Experience:
- Customer support: 1 year (Preferred)
- International voice process: 1 year (Preferred)
Language:
- Hindi (Preferred)
- English (Preferred)
Speak with the employer
+91 9585022513
