Rituals is looking for a high calibre Assistant Counter Manager to join our team in Arnotts, Dublin.
37.5 hours per week - flexibility is required.
ABOUT THE ROLE
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As the Assistant Counter Manager you carry the responsibility for achieving operational and financial measures such as Conversion, ATV and Mystery Shop Results on Counter Managers absense.
You embrace our service philosophy and ensure you and advise our customers about our products and Rituals philosophy, in order to ensure all customers receive the highest level of customer care.
Part of your role will be to implement various innovative experiences that drive enhanced consumer action, to make the brand known to the wider market resulting in an increased awareness and customer engagement. You will inspire your teams to actively carry out our Brand Activation philosophies, in order to form long-term emotional connections to inspire them to become future brand ambassadors.
Furthermore, you will ensure continued success by constantly coaching your team and leading by example through shop floor management. You are the example for the team and report to the Counter Manager, who is your mentor and the person who helps you grow.
REQUIREMENTS
Multiple years of experience in coaching and leadership, acquired as an Assistant Manager or Supervisor in the retail/service industry.
Experience in managing a busy counter, with multiple product lines.
Strong and authentic communication and sales skills.
Exceeding KPI's such as Conversion, ATV and Mystery Shop results.
Flexible employability. Our stores have ample opening hours, you want and can work weekdays, weekends and late/closing shifts where and when needed.
You operate with honesty and integrity.
You are keen to be the ‘best in class’ within your profession.
You are flexible, pro-active and you enjoy creating meaningful moments for our customers.
Furthermore, you are a team player and prepared to work during the weekend and busy times like the Christmas period.
A guide to your benefits
If you feel good, our customers feel good. That’s why, as Assistant Counter Manager you will get:
- A competitive salary
- Performance related bonus scheme
- Quarterly product allowance
- Generous employee discount on our products
- Opportunities to continuously develop yourself by attending training sessions and leadership courses.
Your path to a new career
Grow with us as Assistant Counter Manager. Show your ambitions by turning your counter into the kind of place where your team members love to work and your customers love to shop.
DIVERSITY AND INCLUSION
At Rituals, diversity and inclusion are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees.
It fuels our innovation and connects us closer to our customers and the communities we serve.
We are Rituals
At Rituals a sense of purpose goes hand-in-hand with an entrepreneurial spirit. We care about the wellbeing of all our heartbeats as much as we care about the wellbeing of the planet. By taking good care of both and taking appropriate measures, we are moving closer to a more sustainable world. It is our passion to help you navigate a journey of personal wellbeing and growth. Contribute to our ambitions as Assistant Shop Manager.
“We are one of the fastest growing beauty brands.
And why? Because of our people.”
- Raymond Cloosterman, CEO Rituals.
