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1.Responsible for providing real-time, correct, and effective communication to overseas existing and probable customers about prices and products.
2.Responsible for generating sales and making customers pay for their orders.
3 Providing start-to-end customer service i.e.; helping customers with making payments, monitoring dispatches, and providing order transit updates as and when required by the customer.
4 Responsible for developing long-term customer relationships, increasing customer satisfaction, and building loyalty and confidence in the company.
5. Logging customer complaints and closing of complaints/queries.
6. Well-versed with Chat Process Both Written and verbal
7. Continuous Follow-up with clients/Customers for Pending Transactions if any
8. Converting Customer Enquiry into potential Sales.
9. Communicating with website visitors/customers, generating Sales and Solving Queries
10.Must be a Team Player and need to maintain a pleasant working environment.
Job Types: Full-time, Regular / Permanent
Salary: ₹25,000.00 - ₹40,000.00 per month
Benefits:
- Leave encashment
- Paid sick time
- Provident Fund
Shift:
- Night shift
- Rotational shift
- US shift
Supplemental pay types:
- Performance bonus
Experience:
- total work: 1 year (Required)
